User Guide

Everything you need to get up and\00f running with MelpApp.

We’re here to help

#1#1Getting started
  • Download MelpApp on your mobile iOS or Android device.
  • Register your account by entering your company email and password into the login screen.
  • Once inside the app, upload a picture of yourself by selecting the camera icon. You can either choose an existing photo from your phone or elect to take a new picture.
  • Write a short description about yourself to let colleagues know the real you.
  • You’re ready to go! Start communicating and collaborating with colleagues!
#4#2One-on-One messaging
  • Tap the lightning icon.
  • On the following screen, tap the “Call” icon.
  • Initiate the action by selecting a user from your contact list—choose from your entire contact list, recent history, or simply locate someone by searching their country, state, city, department, title or their online availability!
#6#3Creating teams
  • Tap the lightning icon.
  • On the following screen, tap the “Create Team” icon.
  • Enter your team’s name, description and profile picture.
  • Select the “Add User” button in the bottom left corner.
  • Choose colleagues from your contact list; when everyone is selected, press “Add User” in the bottom right corner of the screen.
  • Select the “Save”.
  • You’re all set! Visit the “Teams” tab at any time to find your newly created team.
#9#4Team e-mail
  • Tap the Lightning icon—located on the bottom right corner of the home page.
  • On the following screen, tap the “Team Email” icon.
  • Select the created team you wish to speak to and begin talking!
#11#5Have a different comment,\00\00 question or concern?

We’re here to help! Email team@melpapp.com and someone from our support staff will contact you within 24 hours.

#2#6Choosing an action
  • Choose an action by selecting the lightning icon (located in the bottom right corner of most pages).
  • From here you can select Call, Message, Email, Team Call, Team Discussion, Team Email, Create Team and Locate User.
#3#7One-on-One calling
  • Tap the lightning icon.
  • On the following screen, tap the “Call” icon.
  • Initiate the action by selecting a user from your contact list—choose from your entire contact list, recent history, or simply locate someone by searching their country, state, city, department, title or their online availability!
#5#8Email
  • Tap the lightning icon.
  • On the following screen, tap the “Call” icon.
  • Initiate the action by selecting a user from your contact list—choose from your entire contact list, recent history, or simply locate someone by searching their country, state, city, department, title or their online availability!
#7#9Team & Conference calls
  • Tap the Lightning icon—located on the bottom right corner of the home page.
  • On the following screen, tap the “Team Call” icon.
  • Select the created team you wish to speak to and begin talking!
#8#10Team discussion
  • Tap the Lightning icon—located on the bottom right corner of the home page.
  • On the following screen, tap the “Team Call” icon.
  • Select the created team you wish to speak to and begin talking!
#10#11Locate user
  • Tap the Lightning icon—located on the bottom right corner of the home page.
  • On the following screen, tap the “Locate User” icon.
  • Find colleagues by refining search criteria like country, state, city, department, profession or their online availability!
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